Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Shipping Times
We proudly ship to customers across the United States and select international locations.
United States
- Estimated delivery time: 7–15 business days
International Orders
- Estimated delivery time: 10–20 business days
Please note that shipping times are estimates and may vary due to customs processing, weather conditions, carrier delays, or periods of high demand.
Shipping Costs
Shipping rates are calculated and displayed at checkout before you complete your purchase.
We may occasionally offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 72 hours for tracking information to update after receiving your shipping confirmation.
Delayed or Lost Packages
While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control.
If your package has not arrived within the estimated delivery window, please contact us and we will investigate the issue with the shipping carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Solution Vault is not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping address, please contact us as soon as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us: